One of my pet sitters found an article on PetSmart thinking about offering dog walking and in-home pet sitting. As a dog walking and pet sitting company owner, I was surprised that PetSmart would even consider stepping way outside of their usual business system to even consider doing this.
As a pet care provider, I have heard many stories and opinions about the PetSmart store, and about some of their customer service with some of the other services they offer. I would think that this would be a very bad idea, not because I am worried they would take away a lot of my business, but because I don’t think they would be able to provide the personal, and caring service that a small pet sitting company is able to offer. I would be worried that there may be some bad experiences that would come out of this. A large corporation just cannot provide the personal service, and offer a pet sitter or dog walker who truly cares for your pets, AND for the safety and privacy of your home.